Features
Four documents cross your desk in this business — the maintenance contract, the repair proposal, the service invoice, and the proposal you're not sure is covered. Here's what our software looks for in each one, in the words a consultant would use.
Coverage check
A regional independent sends over a $6,200 repair proposal for a 1980s Midtown office tower — new door operator, a governor adjustment, and four callbacks logged as billable visits. Before you approve a dollar of it, the first question is whether your contract already covers the work. Our software lines the proposal up against your full-maintenance terms and flags what you're already paying for: the door operator falls under preventive coverage, two of the four callbacks were warranty returns the OEM should have eaten, and the governor adjustment is routine examination work, not a chargeable repair. What looked like a $6,200 invoice is closer to $1,900 of genuinely uncovered scope. You get a line-by-line read of covered versus uncovered, with the contract clause cited next to each finding — so when you call the vendor back, you're not arguing from a feeling, you're reading from the agreement they signed.
Fairness review
The repair is real and the work is needed — now the question is the price. A mid-tier elevator service shop quotes $14,800 to modernize the controller on a downtown medical-office tower, and on the surface the number is hard to argue with. Our software checks it against benchmark labor rates for your metro and parts pricing for that controller class, then shows you where the quote runs ahead of the market: the labor hours assume a two-tech crew for a job most shops staff with one, and the parts markup sits about thirty percent over the regional norm. That's roughly $3,400 of soft padding you'd never spot from the cover page. You walk away with an opening position, a walk-away number, and the benchmark figures to back both — the kind of read that turns a take-it-or-leave-it quote into an actual negotiation.
Contract analysis
A regional warehouse complex inherits a full-maintenance contract from the previous facilities manager, nobody has read it in three years, and the auto-renewal date is six weeks out. Our software reads the whole agreement and surfaces the clauses a consultant would circle in red: a sixty-day cancellation window that already closed, a callback guarantee that quietly excludes entrapments after business hours, and a liability cap set at one month of billing — about $2,100 against equipment worth far more. None of it is illegal; all of it is the kind of language that survives precisely because the contract gets signed once and filed. You get a plain-language summary of what you actually agreed to, the renewal math, and a short list of the terms worth renegotiating before the clock runs out — so the contract works for the building instead of the vendor.
Invoice validation
The monthly invoice from the incumbent service branch lands at $4,360 for a suburban hospital campus, the amount looks about right against last month, and most teams cut the check. Our software reads every line against your contract and the going rate: a quarterly oil-and-grease visit billed twice in the same period, a parts charge for a door roller that's still under the contract's wear-and-tear coverage, and an after-hours labor premium applied to a call that came in at two in the afternoon. Add it up and roughly $1,840 of the invoice doesn't hold up to a second look. You see each line marked defensible or disputed, with the contract reference and the benchmark beside it — so the next time the branch manager asks why you're short-paying, you have three specific answers instead of a vague sense that the number felt high.
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